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jwoznuck01
9/21/2010 12:05:21 PM
9/21/2010 12:05:21 PM
Customer Service: 5 Stars
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score:
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score:
Reason for Visit: Sales (New)
I recommend this dealer: Yes
My Review of Metroplex Toyota:
Went in to the dealership knowing it would be hard to get out of the truck that i was in, due to negative equity. The worked with me very patiently to insure that I got the deal i wanted on the truck that I wanted. The customer service that I recieved was amazing, I was treated with the utmost respect and friendliness. Can't say enough about these guys.
Reason for Visit: Sales (New)
I recommend this dealer: Yes
My Review of Metroplex Toyota:
I was in the process of moving from Florida to Utah. I had been in touch with Natalie through their Internet Sales department about purchasing a new 2011 Tundra while I was on my way through Dallas visiting family. Natalie found a Tundra that fit my wants/needs and had it drop shipped to the dealership from the Houston port. I was going to be trading in my 2007 Tacoma and Natalie had me send them some pictures so they could give me a baseline estimate of what they would give me for the trade which was fare in comparison to other dealerships I had considered. A day or so before I was to come intown, it was realized that the truck would not be there until the Saturday I was to pick it up which was no big deal. When I showed up Saturday, Natalie double checked and found out the truck hadn't left the port yet and wouldn't be there till late Saturday night/Sunday morning. Even though the dealership was closed on Sundays, Natalie and her Sales Manager Deno Mooore, showed up on their day off to finalize the deal so I ccould continue my drive to Utah that day. Not too many dealers would show up on their day off to take care of a deal. It shows alot of dedication to their clients that Natalie and Deno took the time on their day off to get everything finalized. Natalie is a definite professional and I would recommend her to anyone.
On a side note, My mom has bought her last 2 cars from this dealer. She also does all her routine maintenance with them and has nothing but praise. If I wasn't living in Utah now I would definitely let them take care of my Tundra.
I recommend this dealer: Yes
My Review of Metroplex Toyota:
Went in to the dealership knowing it would be hard to get out of the truck that i was in, due to negative equity. The worked with me very patiently to insure that I got the deal i wanted on the truck that I wanted. The customer service that I recieved was amazing, I was treated with the utmost respect and friendliness. Can't say enough about these guys.
nolanspawn
10/1/2010 9:24:43 PM
10/1/2010 9:24:43 PM
Customer Service: 5 Stars
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score:
Quality of Work: 5 Stars
Friendliness: 5 Stars
Overall Experience: 5 Stars
Price: 5 Stars
Overall Score:
I recommend this dealer: Yes
My Review of Metroplex Toyota:
I was in the process of moving from Florida to Utah. I had been in touch with Natalie through their Internet Sales department about purchasing a new 2011 Tundra while I was on my way through Dallas visiting family. Natalie found a Tundra that fit my wants/needs and had it drop shipped to the dealership from the Houston port. I was going to be trading in my 2007 Tacoma and Natalie had me send them some pictures so they could give me a baseline estimate of what they would give me for the trade which was fare in comparison to other dealerships I had considered. A day or so before I was to come intown, it was realized that the truck would not be there until the Saturday I was to pick it up which was no big deal. When I showed up Saturday, Natalie double checked and found out the truck hadn't left the port yet and wouldn't be there till late Saturday night/Sunday morning. Even though the dealership was closed on Sundays, Natalie and her Sales Manager Deno Mooore, showed up on their day off to finalize the deal so I ccould continue my drive to Utah that day. Not too many dealers would show up on their day off to take care of a deal. It shows alot of dedication to their clients that Natalie and Deno took the time on their day off to get everything finalized. Natalie is a definite professional and I would recommend her to anyone.
On a side note, My mom has bought her last 2 cars from this dealer. She also does all her routine maintenance with them and has nothing but praise. If I wasn't living in Utah now I would definitely let them take care of my Tundra.
